![]() ![]() The following items are final sale and cannot be returned: samples, clearance items, items marked as FINAL SALE, and custom orders (yeah, we do those). Shipping charges are non-refundable.The customer is responsible for all return shipping charges and arrangements - you can choose any carrier you'd like. Merola doesn't pay for return shipping.In-order for us to continue to be able to offer affordable shipping options, a 15% restocking fee is assessed on all returns.The reason for your return. You will receive a call from our customer service representatives within 2 business days of submitting your request. The quantity of tile you are returning.Ĭ. You must request an RMA (Return Merchandise Authorization) form by Returns will not be accepted without the form.Merola is happy to accept returns within 60 days of your order. Please read the following information carefully. Did you order too many tiles, or not 100% satisfied with your purchase? No problem. ![]()
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